| Shortcut | Does | View | Master Key |
|---|---|---|---|
G | Go to ... | Conversation ListSettingsLive ViewReportsIn conversation | |
G + I | Go to Inbox | In conversationConversation ListLive ViewReportsSettings | |
G + Z | Go to Snoozed | In conversationConversation ListSettingsLive ViewReports | |
G + H | Go to Snoozed | In conversationConversation ListSettingsLive ViewReports | |
G + L | Go to Live View | In conversationConversation ListSettingsLive ViewReports | |
G + R | Go to Reports | In conversationConversation ListSettingsLive ViewReports | |
Z | Snooze | In conversationConversation List | |
D | Mark as Done | In conversationConversation List | |
Enter | Open Conversation | Conversation List | |
Enter | Reply | In conversation | |
Arrow up/down | Navigate up/down in list of Conversations | Conversation List | |
K | Go one conversation up in list/view | Conversation ListIn conversation | |
J | Go one conversation down in list/view | Conversation ListIn conversation | |
CMD + K | Open Command Line | Everywhere - Universal | |
G + C | Go to Contacts | In conversationConversation ListSettingsLive ViewReports | |
ESC | Go Back | Everywhere - Universal | |
G + N | Go to Notifications | In conversationConversation ListSettingsLive ViewReports | |
CMD + , | Open Settings | Everywhere - Universal | |
/ | Search | Everywhere - Universal | |
S + A | Set Away Status | ||
T | Tag | In conversationConversation List | |
A | Assign | In conversationConversation List | |
Control + L | Log out | Everywhere - Universal | |
CMD + SHIFT + ENTER | Reply and Mark Done | Replying | |
CMD + ENTER | Send | Replying | |
CMD + SHIFT + ENTER | Add Private Comment | Live View | |
CMD + ENTER | Add Comment | Live View | |
G + A | Go to Agent | Conversation ListIn conversation | |
T | Filter on Team | Live View | |
A | Filter on Agent | Live View |